Industry:
IT
Company size:
Mid-Market
Teams:
Company wide
Products used
Work management
CRM
Campaigns
“The time we spend on billing has dropped from many hours over weeks to just one hour. Adapt Apps brings everything into one platform, which is more accurate for us and our customers”
Jay McGarrity
Systems Manager, ETS IT
ETS IT is Managed service provider that also hosts it own data center they have 20+ staff and is $10 mil + revenue company. Their Customer include Gulf western Oil and Bing lee.
ETS faced a complex billing challenge: critical knowledge was siloed within a single person, and data was fragmented across multiple systems with inconsistent rules and manual processes.
Adapt Apps consolidated data from 4+ products into a unified dashboard, streamlining line-item approvals and automating customer billing imports.
